Rule management

Quick Links > Rule Management
Account > Account Information > Rule Management

The rule management page allows you to create rules or alerts to notify you of the following:

The article includes:

General rule information

Option or field Notes
Usage or session data Usage
When available, usage rules are triggered from RADIUS records, allowing you to receive alerts without delay. Use the Diagnose option to review any SIM's RADIUS records.
Note: The dashboard and timeline graphs use CDR usage and may not match your alert usage information.

Session
All session data comes from RADIUS.
Rule types Rule types include:
Period Daily and monthly triggers require separate rules.
Note: Usage or session counts received after the end of the billing period (23rd) will not trigger emails or block usage.
Trigger actions Once a rule is triggered, it can:
  • Send a general account usage alert alerts and notifications icon
  • Send an alert to the email addresses listed in the rule
  • Block usage on the SIM for a day, the billing period (month), or until manually reactivated 
  • Send an email and block usage on the SIM
Note: Blocking usage is not available for pooled plan usage rules.
Voice usage rules Usage
Although voice is always a pay-per-use plan, you can set voice usage rules for either plan type.

 

Rule management table

Account > Account Information > Rule Management 
Quick Links > Rule Management

The rule table shows you general information about each alert. Sort any table as needed to view your alerts.
us_26.png

Field Description
Rule name The name the alert was given when created or last updated.
Usage rule ID The ID of the alert is used for reporting and troubleshooting.
Service type name Service type for that alert.
Rule type name Rule types: Refer to usage rule types for additional information.
Conditions Includes information on the alert types and limits. Hover to see detailed information. The alert does not include a threshold for that usage type if no information is available when you hover.
  • data.png Data
  • text.png Text or SMS
  • voice.png Voice
Note: Properties and value selections are not included. Does not apply to RADIUS session rules.
Threshold level The threshold level is the same as the rule type:
Item count Pooled plan - the number of plans assigned to that alert.
Subscription - number of SIMs assigned to that alert.
Usage type Types of usage included in the alert.
Note: Not used for RADIUS session rules.
Period  Shows whether it is a monthly (billing period) or daily rule.
Status Status of the alert:
  • Enabled - the rule is active and will generate alerts or emails
  • Disabled - the rule is inactive and will not generate alerts or emails. Select enable to reactivate the rule.
Creator There are two formats:
  • First name of the user that created the alert
  • PRiSMPro identifies alerts transferred from the legacy (previous) platform
Created date The date the rule was created.

 

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