The article includes:
SIM card product offers and formats
| Product offers | Description | |
| Single Ops | SIM format types that do not support eSIM. | |
| KORE eSIM VZW | ||
| KORE eSIM VZW/GREEN | ||
| Product offer | SIM format type | Description and notes |
| KORE eSIM VZW | KESIM-VZW LTE CATM1 Standard SIM - Triple | |
| KORE eSIM VZW | KESIM-VZW Standard SIM - Triple | |
| KORE eSIM VZW/GREEN | KESIM-VZW LTE CATM1 Resilience SIM - Triple | Resilience has an additional carrier added as a fallback for an additional cost. |
| KORE eSIM VZW/GREEN | KESIM-VZW Resilience SIM - Triple | |
| Single Ops | General SIM format types to be added after eSIM info complete |
Refer to the SIM format types article for general information on types and sizes. |
SIM states
Usage rule management
If usage is blocked, the SIM will move to suspended, suspended with charge, or pending scrap state depending on your contract and configuration.
SIM states available
| State | Exceptions for this service type |
| Stock | |
| Test | Test state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
| Ready | Ready state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
| Active | |
| Suspended | Suspended state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. IP address - APNs managed by KORE will lose their IP address. Contact Support to verify if needed. Reactivate - you can reactivate SIMs. Note: If a SIM is in a suspended state for more than 90 days in a row, it will automatically be moved back to active. A SIM cannot be in a suspended state for more than a total of 180 days in a 12-month rolling period. |
| Suspended with charge | Suspended state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. IP address - APNs managed by KORE will lose their IP address. Contact Support to verify if needed. Reactivate - you can reactivate SIMs. Note: If a SIM is in suspended state for more than 90 days in a row, it will automatically be moved back to active. A SIM cannot be in a suspended state for more than a total of 180 days in a 12-month rolling period. |
| Pending scrap | SIMs will automatically transfer to scrapped based on your contract configuration. The configuration settings are available under the Account menu. Reactivate - you can reactivate SIMs. |
| Scrapped | SIMs are no longer available for use. Reactivate - you cannot reactive SIMs. |