The article includes:
SIM card product offers and formats
Product offers | Description | |
Single Ops | SIM format types that do not support eSIM. | |
Product offer | SIM format type | Description and notes |
Single Ops | General SIM format types | Refer to the SIM format types article for general information on types and sizes. |
SIM states
Usage rule management
If usage is blocked, the SIM will move to suspended with charge or pending scrap state depending on your contract terms.
SIM states available
State | Exceptions for this service type |
Stock | |
Test | Test state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
Ready | Ready state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
Active | |
Suspended | Suspended state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. IP address - APNs managed by KORE will lose their IP address. Contact Support to verify if needed. Reactivate - you can reactivate SIMs. |
Suspended with charge | Suspended state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. SIMs can stay in this state indefinitely for an additional charge. IP address - APNs managed by KORE will lose their IP address. Contact Support to verify if needed. Reactivate - you can reactivate SIMs. |
Pending scrap | SIMs will automatically transfer to scrapped after 365 days. Reactivate - you can reactivate SIMs. |
Scrapped | SIMs are no longer available for use. Reactivate - you cannot reactive SIMs. |
Switch downloadable profiles
There are no switchable profiles available for this service type.