The article includes:
SIM card product offers and formats
| Product offers | Description | |
| Single Ops | SIM format types that do not support eSIM. | |
| Product offer | SIM format type | Description and notes |
| Single Ops | NBIoT - all types | Use for NB-IoT. |
| Single Ops | General SIM format types | Refer to the SIM format types article for general information on types and sizes. |
SIM states
Alert management
If usage is blocked, the SIM will move to suspended with charge or deactivated, depending on your contract.
SIM states available
| State | Exceptions for this service type |
| Stock | |
| Test | Test state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
| Ready | Ready state availability and configuration are dependent on your contract. The configuration settings are available under the Account menu. |
| Active | |
| Suspended with charge | Suspended with charge is dependent on your contract. The configuration settings are available under the Account menu. SIMs can stay in this state indefinitely for an additional charge. IP address - APNs managed by KORE will lose their IP address. Contact Support to verify if needed. Reactivate - you can reactivate SIMs. |
| Deactivated | Reactivate - you can reactivate SIMs. |
| Pending scrap | SIMs will automatically transfer to scrapped after 1 day. Reactivate - you can reactivate SIMs. |
| Scrapped | SIMs are no longer available for use. Reactivate - you cannot reactive SIMs. |
Switch downloadable profiles
There are no switchable profiles for this service type.