Quick start guide

Welcome to ConnectivityPro and the KORE Help Center.

We selected the following shortlist of articles to help you get started. We recommend you read and use them in the order below. 

The article includes the following:

Overview
Video overview of ConnectivityPro.

User settings
Admin - assign and create user roles to suit your business.
Admin - create a new user.
New users - how to complete your registration.

Order SIM cards
Order SIMs - order SIM cards and track your inventory.

SIM card provisioning and options

Activate - start using your SIMs. 
Note: you will need to create activation profiles and alerts/rules before activating your SIMs.

Activation profiles - create plan and feature group combinations.
Additional fields - add customized information to your SIMs.
Plan change - change plans or features.
Suspend - temporarily remove a SIM from use.
Reactivate - enable a deactivated or suspended SIM for use.
Deactivate - disable a SIM.
Request status - find the status of any provisioning request.

Usage
Usage alerts - create custom alerts to monitor usage.
Usage reports - available by account, SIM, or daily CSV reports.

Invoice
Invoice - review and understand your monthly invoice.
Invoice details - invoice details are available for review in a downloadable format.

Help
Support ticket - create a support ticket; we are here to help!
View tickets - review existing tickets you created or added to.

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