Reactivation allows you to change a SIM or subscription from a state that does not allow usage back to active status.
Reactivate SIMs using the activate option.
The SIM states that qualify for reactivation will vary based on the carrier and your contract. The following is a list of SIM states and options available.
State | Options and notes |
Deactivated | View the subscription's last data plan on the Subscription page if needed.![]() You have the option to reactivate on the same plans and features or choose another activation profile. ![]() Uncheck the box to add a new activation profile. |
Pending scrap Suspended Suspended with charge |
You must reactivate with the existing plans and features. Select the change plan option once the subscription is active to make any plan or feature changes. |