Get Started with SecurityPro

It only takes a few steps to get started with SecurityPro.

1. Create a Group. Creating a Group is as quick as the selection of a button and entering a name for the Group. Make certain you note the name, you will need it later.
   
   
2. Assign devices to the Group.
   1. Select Devices on the navigator.
   2. Select the checkbox located to the left of each device that you want to add to the new Group.
   3. Select Apply to Group. A window opens showing the Group that you created.
   4. Select the Add to Group button located next to the Group where you want to assign these devices.
3. Create a Rule, add conditions to the Rule, and, optionally, add an e-mail address or addresses to receive Alert notifications.
   1. Select Rules on the navigator.
   2. Select Create Rule.
   3. Enter a name for the new Rule. Again, take note of this name, you will need it later.
   4. Select the severity level for this Rule.
   5. Select Add Condition. Adding at least one Condition is required. You can add only one, a combination of the Conditions, or all Conditions. Make certain you follow the Rule restrictions.
      Note: If you need help with adding conditions, Creating a Rule contains a link to each of the Condition help articles.
   6. Select Add Action. You can enter e-mail addresses to receive Alert notifications. This is not required. 
4. Assign the Rule to the Group.
   
   
5. Watch for alerts either by e-mail notification or check the Dashboard for Active Alerts, the top five Alerts list located at the top right of the Dashboard, or Alert pop-up notifications.
   
   
6. Take action on your device to change its behavior and prevent further violations. This step is taken by you on your device, outside of the SecurityPro application.

Become familiar with SecurityPro

After logging into SecurityPro, your Dashboard provides information about the devices that were loaded for you.

Once you have added Groups and assigned Rules, if your device breaks these rules, alerts will be triggered and will display in SecurityPro. If you added the option, you will also receive e-mail notifications about these alerts. 

Note: As a first-time user, no Alerts are displayed on your Dashboard because no Rules have been created.

1	Your devices are already loaded for you. The number of devices loaded displays above “Ungrouped Devices”. Initially, Active Alerts and Groups display as zero because no Groups have been defined and Rules for Alerts have not been defined.
2	Navigate through the application using the selections located on the left of the page, see Using the Navigation Selections.
3	A quick view of the most recent, top-five Alerts is displayed on the right side of the page. Selecting the Alert name opens the Rules page, displaying details about the Alert, and the ability to acknowledge the Alert.
4	Top Talkers displays a list of devices that are communicating the most and the group where each device is assigned. A one-day view (1D) of data usage for each device is shown in the list. You can also select to view either three, or seven-day usage. This usage is flow of data packets. It is not billable usage.
5	Top Offenders displays a list of devices that have the most Rule violations and the group where each device is assigned. A one-day view (1D) of violations for each device is shown in the list. You can also select to view either three-day or seven-day violations.
6	Graphs are displayed showing Alerts By Severity, Usage By Group, Usage By Protocol, and Inbound Data by Host IP. Moving your mouse over a point on the graph or over the donut graph shows a more detailed view. You can select the radio buttons, located below each graph, for specific graph information or select either a one, three, or seven-day view. Usage shown is flow of data packets. It is not billable usage.
7	Select the TrafficStreamer icon (waves icon), located in the top right corner of SecurityPro, to view all near, real-time traffic flow (received/sent within a 15-second transmission time). Selecting the icon again closes the TrafficStreamer. (Note: If you have trouble viewing the TrafficStreamer, try a different Web browser such as Google Chrome.) The User menu, down arrow located next to your login username. Provides selections based on your user role. If you are a Company Admin (primary contact for your company) selections are available for managing the account, managing profile, and logging out. If you are a typical user (not Company Admin), selections are available for managing your profile and logging out.
8	Use the Search field to search for a device, group, or rule. You can enter a partial name or the full name and select from the result that matches the string you entered.

 

Using the Navigation Selections

• Alerts – View and Acknowledge Alerts: Displays a list of all alerts ordered by severity level with Critical alerts displaying first. As a first-time user, no Alerts are shown because no rules have been defined to trigger Alerts. You can click the name to open the Alert and acknowledge it or you and click “Acknowledge All”.

 

• Devices – View Devices and add a Device to a Group: Displays a list of all your devices. (Your devices are initially loaded for you.) You can search for a specific device, select the SIM number to view details about a specific device, or select a checkbox and select “Apply to Group” to quickly apply a device to a Group.

• Groups – View Groups or Create a Group: Displays a list of all Groups. You can quickly search for a specific Group or you can create a new group by selecting the “Create Group” button.

• Rules – View and Create Rules and their Conditions: Displays a list of all rules ordered by severity level with Critical rules displayed first. When creating a Rule, you can assign one condition, a combination of conditions, or all of the conditions. Make certain you follow the restrictions. If a Rule is violated (the conditions are all broken at the same time), an Alert is triggered and displayed on the Alerts page and, if you selected e-mail as an Action in the Rule, an e-mail notification is sent.

Important! SecurityPro alerts you that a violation has occurred. SecurityPro does not take action against the device. It is up to you to acknowledge and perform the action you deem necessary.

Several Conditions can be applied but make certain that you follow the Condition restrictions. You select the condition type, input the values, and follow the prompts to save the Condition. Repeat the steps until all the conditions you need for the Rule are added. Use the links in Creating a Rule and why a Rule is needed to learn more about each Condition.

Located below the Add Conditions section is the Add Actions section. You can add one address or multiple addresses for receiving notifications about Alerts. Once Conditions are selected and e-mail addresses are added, you select Create Rule to save the Rule and its Conditions.

• Reports – Three types of reports are available: Traffic, Alerts, and Auditing. Select Reports on the navigator and then select the tab of the report you want to view.

 

• Traffic report – Displays the Usage By Group and Usage By Protocol graphs and a historical view of the IP address receiving from (Top Source Host) and the IP address coming to (Top Destination Hosts).
  
  
• Alerts report – provides a view of Top Offenders, Top Group Offenders, and Top SIM Offenders.
  
  
• Auditing report – Provides a historical record of Group and Rule changes, and Rule/Group and SIM/Group assignments showing the date and time of the change, type of change, and user that made the change.

For further assistance

If you need further assistance, continue with either of the following additional resources.

Learn About SecurityPro in Less Than Ten Minutes.

Short videos are available within the Using SecurityPro articles of this Help Center and can be viewed by selecting the Watch a Short Video link. Each video highlights some of the most common SecurityPro functionalities. 

Need a More In-Depth Overview of SecurityPro?

For assistance, refer to either the Using SecurityPro or the FAQ section of this Help Center.

Still Need Help?

Refer to the Troubleshooting section of this Help Center or the Let Us Help You section. If you need to open a ticket, go to the support link, click “Add”, and then select "Ticket". From there, specify the questions you have, and our Support Team will route your ticket to the appropriate department.