The Severity Level of an Alert is set by you within the Rule.
On the Alerts page, note the name of the Alert that you need to change. This alert name is the same as the Rule name.
- Click Rules located on the navigator to go to the Rules page. If necessary, use the Search field to locate the Rule that you need to change.
- Click the name of the Rule that you need to change. The Rules detail page is displayed.
- Click the Severity Level button located in the top left of the page (for example, click Medium). The Change Severity Level window is displayed.
- Select the Severity Level, from the drop-down list, that you need (Low, Medium, High, or Critical).
- Click Done.
Important! SecurityPro only monitors your devices to notify you when your Device is not behaving as expected. It does not resolve this behavior. You must take action to resolve your Device’s behavior and then acknowledge within SecurityPro that you have done so.