IPND

The article includes the following:

What is IPND?

The Australian government department of Australian Communications and Media Authority (ACMA) requires that all Carriage Service Providers (CSPs) or carriers register each phone number with a physical address to their Integrated Public Number Database (IPND).

You must provide this information when performing an eSIM switch for KORE TELS2. 

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IPND management

Account > IPND Management

The IPND management page shows you the status of the IPND registrations and allows you to change the address and contact information for any of your SIM cards. 

The section includes the following: 

Summary

ipnd_05.png

Field Description
Completed How many devices were registered with IPND in the last 7 days.
Pending How many registrations are in pending state for the last 7 days.
Activation How many SIM cards were activated in the last 7 days.
Deactivation How many SIMs were deactivated and the addresses removed in the last 7 days.
Change request How many changes were sent in the last 7 days.

 

IPND table

Account > IPND Management

The section includes

Search

You can search by MSISDN or by any field in the table. 
Note: Searching by ICCID or EID is not available.

Icon  Field Description
ipnd_07.png Search bar Searches by MSISDN only. Allows whole or any size partial number search.
filter.png Filter The filter includes all fields in the table for searching.

 

IPND table list

ipnd_06.png

Field Description
Status The registration status with IPND. Options include the following:
  • Completed
  • In process
  • Failed
  • Pending
MSISDN The MSISDN assigned to the SIM.
Title The title will be Mr, Mrs, or Ms.
First name The first name of the contact.
Last name The last name of the contact.
Address The street address and suburb of the contact.
State The state of the contact.
Postcode The postcode of the contact.
Update date The last date the address or name was updated.

 

Edit IPND information

Account > IPND Management

The edit function allows you to change the address

  1. Select the MSISDN or MSISDNs using one of the following:
    1. Select the search bar to search for one MDISDN.
    2. Select the filter and search by MSISDN or any fields on the table.
  2. Update the contact name and address as needed. The contact name allows you to update just the fields you need. For the address, you must search and select the address from the list.
    ipnd_08.png
  3. Review your changes and select Save.

 

eSIM switch - add the address and contact name

Subscriptions > Inventory > eSIM view > Switch
Subscriptions > Inventory > eSIM view > ICCID > Switch
ipnd_01.png

After adding the activation profile during the switch process, you will need to add a name and address for IPND. You can add a contact and address to each SIM or create a default. 

  1. Select which option applies and follow the instructions.
    Default address and contact The address and contact information will automatically display if there is a default address on the account. If this information is correct, no changes are required. ipnd_02.png
    New address 
    New default address
    Change default address    		 Add a partial address in the search bar. Select the correct address from the list.

    Check the Set as Default box if you want to make this your default address or change your default address.
    ipnd_03.png
    Contact information Add for a new address or change for default if needed.
    • Title - choice of Mr, Mrs, or Ms
    • First name
    • Last name
  2. Review your contact information and select CONTINUE. You will return to the eSIM switch process.

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